Mason Pearson Low Price Guarantee

As one of the leading Mason Pearson suppliers in the US, Ball Beauty Supply is proud of the low pricing we offer our customers. We were one of the first internet retailers to offer Mason Pearson products at discounted pricing. Over the past 12 months new online merchants selling Mason Pearson brushes have surfaced whose only apparent selling strategy is to "not be undersold". We have strived to ensure that our product selection, availability, fast delivery and superior customer service work together to create a great shopping experience. 

However, in the competitive world of internet selling, low price is still the King and the average online shopper tends to go with the lowest price that can be found. To stay competitive we have implemented a Low Price Guarantee on any Mason Pearson product. If you find the identical product elsewhere for a lower advertised price within 10 days of purchase we will match the price or gladly refund the difference. If you already have found a lower price on a competitor's site and prefer to order from Ball Beauty Supply (for which we sincerely thank you) simply provide the price and URL link to the competitor's site in the Special Instructions section on the checkout page. We manually process all credit card transactions and will gladly make the adjustment in pricing (assuming the adjustment qualifies) before your card is processed.

To be eligible for a price-match or refund the following conditions must be met:

  • Low Price Guarantee applies only to retailers that have the identical brush in-stock and the brush is priced accurately. We will verify that the brush is in fact in-stock and NOT a drop-ship from one of the US importers.

  • Total price match requests MUST be submitted within ten (10) days from the date of purchase.

  • Low Price Guarantee applies to any in-stock only brush that is advertised from a United States retail store's internet website or legitimate online retailer. Pricing from any foreign websites or auction sites do not qualify for our price-match offer.

  • Sorry but we do not match shipping charges or a free shipping offer.

To receive an after-sale refund, simply e-mail the URL of the internet site, the advertised price along with your name, order number and phone number, to custsvc@ballbeauty.com

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